Your GuavaHost server runs on a recurring subscription, and everything about it, your invoices, your renewal date, and auto-renew, all live in the client area at guavahost.com/account.
How your billing cycle works
When you order, you pick a billing cycle (how often you pay, usually monthly). That start date becomes your renewal date, and your server keeps running for as long as the current period is paid up. A few days before each renewal, GuavaHost creates your next invoice automatically and emails it to you, so you always have time to pay before anything is due.
Your server goes live within seconds of your first payment thanks to instant setup, so the clock on your first billing period starts the day you order.
Where to find your invoices
- Go to guavahost.com/account and log in.
- Open the Billing menu and choose My Invoices.
- Click any invoice to see the line items, the amount, and the due date.
- Paid, unpaid, and cancelled invoices are all listed here, so this is your full payment history in one place.
Each invoice shows exactly which service it covers and the period it pays for, which is handy if you run more than one server.
Auto-renew and paying on time
If you have a saved card or an active PayPal agreement, GuavaHost can charge your renewal automatically when the invoice is due, so your server never lapses. You can see and manage your saved payment methods under the Billing menu in the client area.
Prefer to pay by hand? That is fine too. Just open the unpaid invoice from My Invoices and pay it before the due date. Turning off auto-renew does not cancel your server; it only stops the automatic charge, so remember to pay manually each cycle.
What happens if an invoice is not paid
Your server does not vanish the moment an invoice is due. GuavaHost sends payment reminders first, and only suspends the server after the invoice is overdue. A suspended server is paused, not deleted, so paying the overdue invoice brings it straight back online with all your files intact. If it stays unpaid well past the due date it is eventually terminated, so pay or reach out before that point if money is tight.
Changing what you pay for
Your plan is not locked in. From guavahost.com/account you can:
- Upgrade or downgrade your RAM at any time, with the difference prorated (you only pay for the time you actually use at each level).
- Cancel a server you no longer need, either at the end of the current period or right away.
- Update your billing details and payment method.
If anything on an invoice looks wrong, or you are not sure why you were charged, do not guess. Open a support ticket from the client area or ask in Discord and the team will walk you through the exact line items.
Still stuck? Jump into our Discord at discord.gg/GuavaHost and the team will help you out.