How to Fix Palworld Connection Timed Out Errors

Fix connection timed out and unable to connect errors when joining a GuavaHost Palworld server.

3 min read · Updated Sep 24, 2026 · By GuavaHost Team

A connection timeout means the game could not complete its connection to the Palworld server.

Follow the checks below before opening a support ticket.

Step 1: Confirm the Server Is Running

Open your server in the GuavaHost control panel (sign in at customer.guavahost.com, open My servers and click Manage) and check the status at the top of the page and the Console tab.

Make sure:

The server is online
It has finished starting
It is not repeatedly restarting
There are no major errors in the console

Large or recently uploaded worlds may take longer to load.

Step 2: Use the Correct Connection Method

Steam and Mac

Use the server address shown at the top of your server page, or as Server address in the Ports & network card on the Overview tab:

IP:PORT

Make sure you use the game port, not the RCON or REST API port.

Xbox, PC Game Pass and PlayStation 5

Open the Community Servers list and search for the configured server name.

These platforms should not normally use direct IP connection.

Step 3: Restart and Update

Press Stop, then Start, at the top of your server page.
Fully close Palworld.
Check that the game has finished updating.
Restart the game.
Try connecting again.

The server and player must use compatible Palworld versions.

Step 4: Check Crossplay

For players using different platforms, confirm that crossplay is enabled.

The configuration should include:

CrossplayPlatforms=(Steam,Xbox,PS5,Mac)

If crossplay is controlled through Startup settings on the Settings tab, change it there.

Follow our Palworld crossplay guide for complete instructions.

Step 5: Check the Server Password

If the server uses a password:

Make sure the player is entering it exactly
Check capital letters and symbols
Confirm that the password has not changed
Avoid leading or trailing spaces

Server-password values available in Startup settings should be changed there.

Troubleshooting

Nobody Can Connect

Check that:

The server is fully started
The correct IP and game port are being used
Community-server mode is enabled for console players
The console is not showing a startup error
The server was restarted after changing settings

Contact GuavaHost support if the server is online but no players can connect.

Only One Player Cannot Connect

The affected player should:

Restart Palworld
Restart their computer or console
Restart their router
Disable any VPN temporarily
Check for game updates
Try another internet connection if available

If everyone else can join, the server is usually operating correctly.

The Problem Started After Uploading a World

Check that:

The uploaded world finished extracting
The folder structure is correct
Level.sav is not empty
The console shows that the server finished loading
The world came from a compatible Palworld version

See our Palworld world-upload guide.

Steam Can Connect but Game Pass or Console Cannot

The server may not be correctly listed as a community server, or crossplay may not include the player's platform.

Follow our community-list guide.

Opening a Support Ticket

Include:

Your platform
The exact error message
The server IP and port
Whether anyone else can connect
When the problem started
A screenshot of the server console

This information helps support identify the problem without repeating basic questions.

Related Guides

palworld
connection
timeout
troubleshooting
crossplay

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