账单与账号

账单和账号方面的帮助：续费、发票和支付方式、优惠码、套餐升级、内存变更、服务器位置、取消和退款。

• Can you pause a server instead of cancelling?

  There is no pause button that stops your billing, because a paused server still holds its memory and disk on a machine, but you do have three real options and a way to keep your world forever.

  阅读约 6 分钟 · billing, cancel, pause · 更新于 2026年10月21日

• Move a server to someone else's account

  A GuavaHost server belongs to the account that ordered it, so handing it to someone else means either a support assisted transfer or, more often, giving them their own login as a sub-user.

  阅读约 6 分钟 · billing, account, transfer · 更新于 2026年10月21日

• What happens if you miss a payment

  An unpaid GuavaHost invoice does not delete your server straight away: you get reminders first, then a suspension that pauses it with your files intact, and only much later a termination.

  阅读约 5 分钟 · billing, invoices, suspended · 更新于 2026年10月21日

• Tax and VAT on your GuavaHost invoice

  Whether tax is added to your GuavaHost invoice depends on the country on your account, and this guide shows you where to find it on an invoice and how to get a business tax number recorded.

  阅读约 5 分钟 · tax, vat, invoices · 更新于 2026年10月21日

• Getting a Refund Under the 48-Hour Guarantee

  GuavaHost backs every new server with a 48-hour money-back guarantee, so if it is not right for you within two days of ordering, you can ask for a full refund.

  阅读约 2 分钟 · refund, money-back, guarantee · 更新于 2026年9月24日

• Automatic renewal with a saved card or PayPal

  How GuavaHost saves the card or PayPal you pay with and charges renewal invoices automatically, and how to switch cards, pay by hand or stop renewals.

  阅读约 4 分钟 · auto-renew, renewal, saved card · 更新于 2026年9月24日

• Changing Your Server RAM Up or Down

  You can raise or lower your server's RAM at any time from your control panel at customer.guavahost.com, and GuavaHost prorates the change so you only pay for what you actually use.

  阅读约 3 分钟 · ram, upgrade, downgrade · 更新于 2026年9月24日

• Choosing a server location

  How to pick the best server region for your players so everyone gets the lowest ping.

  阅读约 3 分钟 · billing, checkout, server location · 更新于 2026年9月24日

• Express checkout when you already have an account

  Used Apple Pay, Google Pay or Link with an email that already has a GuavaHost account? Sign in when asked and the new server joins your account.

  阅读约 4 分钟 · fast checkout, apple pay, google pay · 更新于 2026年10月1日

• GuavaHost 的账单和续费是怎么运作的

  GuavaHost 服务器按周期订阅运行，与它相关的一切，你的发票、续费日期和自动续费，都在 customer.guavahost.com 的控制面板里。

  阅读约 3 分钟 · billing, renewals, invoices · 更新于 2026年10月21日

• 怎么取消一台服务器

  你可以自己在 customer.guavahost.com 的控制面板里取消 GuavaHost 服务器，而且可以自行选择它是立刻停掉，还是在你已付费的这一期结束时停掉。

  阅读约 3 分钟 · cancel, billing, manage plan · 更新于 2026年10月21日

• Managing Invoices and Payment Methods

  How to view, pay and download your invoices in your control panel at customer.guavahost.com, and how the card or PayPal saved for your renewals works.

  阅读约 3 分钟 · invoices, payment-methods, billing · 更新于 2026年9月24日

• Which currency will I be charged in?

  How GuavaHost picks your currency, how to switch between our 19 currencies, and why an existing account always bills in its own currency.

  阅读约 4 分钟 · currency, prices, billing · 更新于 2026年10月5日

• 升级你的套餐

  升级能给你带来什么，以及一句让你安心的话：你的世界和文件会原封不动地留在原处。

  阅读约 2 分钟 · billing, upgrade, plan · 更新于 2026年10月21日

• Refer to earn: the GuavaHost affiliate program

  Join Refer to earn from your account, pick your own code, choose how 40% is split between your audience's discount and your commission, and get paid as account credit or by PayPal.

  阅读约 6 分钟 · affiliate, referral, refer to earn · 更新于 2026年10月3日

• Pay with Apple Pay, Google Pay or Link at checkout

  New to GuavaHost? Fast checkout lets you pay for a server with Apple Pay, Google Pay or Link and skip the account form entirely.

  阅读约 4 分钟 · apple pay, google pay, link · 更新于 2026年9月23日

• Using a promo code at checkout

  How to find the promo code field at checkout and what to do when a code will not apply.

  阅读约 1 分钟 · billing, checkout, promo code · 更新于 2026年8月18日

关于这些指南

关于你付多少钱、什么时候付的一切。续费和发票、保存的银行卡和 PayPal、优惠码、扣款使用的货币、在一个月中途改套餐或改内存、把服务器移到另一个位置，以及取消。

改套餐和改内存都按比例折算，所以你只需要为剩下的时间补差价，而不是重新付整月，而且两者都不会动你服务器上的任何东西。如果你在考虑取消，退款指南讲了 48 小时保障，取消指南讲了取消之后怎么保住你的世界。