Facturare și cont

Ajutor pentru facturare și cont: reînnoiri, facturi și metode de plată, coduri promoționale, upgrade de plan, schimbări de RAM, locații, anulări și rambursări.

• Can you pause a server instead of cancelling?

  There is no pause button that stops your billing, because a paused server still holds its memory and disk on a machine, but you do have three real options and a way to keep your world forever.

  6 min de citit · billing, cancel, pause · Actualizat 21 oct. 2026

• Move a server to someone else's account

  A GuavaHost server belongs to the account that ordered it, so handing it to someone else means either a support assisted transfer or, more often, giving them their own login as a sub-user.

  6 min de citit · billing, account, transfer · Actualizat 21 oct. 2026

• What happens if you miss a payment

  An unpaid GuavaHost invoice does not delete your server straight away: you get reminders first, then a suspension that pauses it with your files intact, and only much later a termination.

  5 min de citit · billing, invoices, suspended · Actualizat 21 oct. 2026

• Tax and VAT on your GuavaHost invoice

  Whether tax is added to your GuavaHost invoice depends on the country on your account, and this guide shows you where to find it on an invoice and how to get a business tax number recorded.

  5 min de citit · tax, vat, invoices · Actualizat 21 oct. 2026

• Getting a Refund Under the 48-Hour Guarantee

  GuavaHost backs every new server with a 48-hour money-back guarantee, so if it is not right for you within two days of ordering, you can ask for a full refund.

  2 min de citit · refund, money-back, guarantee · Actualizat 24 sept. 2026

• Automatic renewal with a saved card or PayPal

  How GuavaHost saves the card or PayPal you pay with and charges renewal invoices automatically, and how to switch cards, pay by hand or stop renewals.

  4 min de citit · auto-renew, renewal, saved card · Actualizat 24 sept. 2026

• Changing Your Server RAM Up or Down

  You can raise or lower your server's RAM at any time from your control panel at customer.guavahost.com, and GuavaHost prorates the change so you only pay for what you actually use.

  3 min de citit · ram, upgrade, downgrade · Actualizat 24 sept. 2026

• Choosing a server location

  How to pick the best server region for your players so everyone gets the lowest ping.

  3 min de citit · billing, checkout, server location · Actualizat 24 sept. 2026

• Express checkout when you already have an account

  Used Apple Pay, Google Pay or Link with an email that already has a GuavaHost account? Sign in when asked and the new server joins your account.

  4 min de citit · fast checkout, apple pay, google pay · Actualizat 1 oct. 2026

• Cum funcționează facturarea și reînnoirile la GuavaHost

  Serverul tău GuavaHost merge pe un abonament recurent, iar tot ce ține de el, facturile, data reînnoirii și reînnoirea automată, stă în panoul tău de control de la customer.guavahost.com.

  3 min de citit · billing, renewals, invoices · Actualizat 21 oct. 2026

• Cum anulezi un server

  Poți anula singur un server GuavaHost din panoul tău de control de la customer.guavahost.com, și tu alegi dacă se oprește imediat sau la finalul perioadei pe care ai plătit-o deja.

  3 min de citit · cancel, billing, manage plan · Actualizat 21 oct. 2026

• Managing Invoices and Payment Methods

  How to view, pay and download your invoices in your control panel at customer.guavahost.com, and how the card or PayPal saved for your renewals works.

  3 min de citit · invoices, payment-methods, billing · Actualizat 24 sept. 2026

• Which currency will I be charged in?

  How GuavaHost picks your currency, how to switch between our 19 currencies, and why an existing account always bills in its own currency.

  4 min de citit · currency, prices, billing · Actualizat 5 oct. 2026

• Cum îți faci upgrade la plan

  Ce îți aduce un upgrade și liniștea că lumile și fișierele tale rămân exact unde sunt.

  2 min de citit · billing, upgrade, plan · Actualizat 21 oct. 2026

• Refer to earn: the GuavaHost affiliate program

  Join Refer to earn from your account, pick your own code, choose how 40% is split between your audience's discount and your commission, and get paid as account credit or by PayPal.

  6 min de citit · affiliate, referral, refer to earn · Actualizat 3 oct. 2026

• Pay with Apple Pay, Google Pay or Link at checkout

  New to GuavaHost? Fast checkout lets you pay for a server with Apple Pay, Google Pay or Link and skip the account form entirely.

  4 min de citit · apple pay, google pay, link · Actualizat 23 sept. 2026

• Using a promo code at checkout

  How to find the promo code field at checkout and what to do when a code will not apply.

  1 min de citit · billing, checkout, promo code · Actualizat 18 aug. 2026

Despre aceste ghiduri

Tot ce ține de cât plătești și când. Reînnoiri și facturi, carduri salvate și PayPal, coduri promoționale, moneda în care ești taxat, schimbarea planului sau a RAM-ului în mijlocul unei luni, mutarea serverului în altă locație și anularea.

Schimbările de plan și de RAM sunt proporționale, deci plătești diferența pentru timpul rămas, nu o lună întreagă nouă, și nici una nu atinge nimic de pe serverul tău. Dacă te gândești să anulezi, ghidul despre rambursări acoperă garanția de 48 de ore, iar ghidul despre anulare acoperă cum să îți păstrezi lumea după aceea.