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Tagihan & Akun

Bantuan tagihan dan akun: perpanjangan, invoice dan metode pembayaran, kode promo, upgrade paket, perubahan RAM, lokasi server, pembatalan dan pengembalian dana.

  • Can you pause a server instead of cancelling?

    There is no pause button that stops your billing, because a paused server still holds its memory and disk on a machine, but you do have three real options and a way to keep your world forever.

    Baca 6 menit · billing, cancel, pause · Diperbarui 21 Okt 2026

  • Move a server to someone else's account

    A GuavaHost server belongs to the account that ordered it, so handing it to someone else means either a support assisted transfer or, more often, giving them their own login as a sub-user.

    Baca 6 menit · billing, account, transfer · Diperbarui 21 Okt 2026

  • What happens if you miss a payment

    An unpaid GuavaHost invoice does not delete your server straight away: you get reminders first, then a suspension that pauses it with your files intact, and only much later a termination.

    Baca 5 menit · billing, invoices, suspended · Diperbarui 21 Okt 2026

  • Tax and VAT on your GuavaHost invoice

    Whether tax is added to your GuavaHost invoice depends on the country on your account, and this guide shows you where to find it on an invoice and how to get a business tax number recorded.

    Baca 5 menit · tax, vat, invoices · Diperbarui 21 Okt 2026

  • Getting a Refund Under the 48-Hour Guarantee

    GuavaHost backs every new server with a 48-hour money-back guarantee, so if it is not right for you within two days of ordering, you can ask for a full refund.

    Baca 2 menit · refund, money-back, guarantee · Diperbarui 24 Sep 2026

  • Automatic renewal with a saved card or PayPal

    How GuavaHost saves the card or PayPal you pay with and charges renewal invoices automatically, and how to switch cards, pay by hand or stop renewals.

    Baca 4 menit · auto-renew, renewal, saved card · Diperbarui 24 Sep 2026

  • Changing Your Server RAM Up or Down

    You can raise or lower your server's RAM at any time from your control panel at customer.guavahost.com, and GuavaHost prorates the change so you only pay for what you actually use.

    Baca 3 menit · ram, upgrade, downgrade · Diperbarui 24 Sep 2026

  • Choosing a server location

    How to pick the best server region for your players so everyone gets the lowest ping.

    Baca 3 menit · billing, checkout, server location · Diperbarui 24 Sep 2026

  • Express checkout when you already have an account

    Used Apple Pay, Google Pay or Link with an email that already has a GuavaHost account? Sign in when asked and the new server joins your account.

    Baca 4 menit · fast checkout, apple pay, google pay · Diperbarui 1 Okt 2026

  • Cara Kerja Tagihan dan Perpanjangan GuavaHost

    Server GuavaHost kamu berjalan di atas langganan berulang, dan semua hal tentangnya, invoice kamu, tanggal perpanjangan kamu, dan perpanjangan otomatis, ada di panel kontrol kamu di customer.guavahost.com.

    Baca 3 menit · billing, renewals, invoices · Diperbarui 21 Okt 2026

  • Cara Membatalkan Server

    Kamu bisa membatalkan server GuavaHost sendiri dari panel kontrol kamu di customer.guavahost.com, dan kamu yang memilih apakah server berhenti langsung atau di akhir periode yang sudah kamu bayar.

    Baca 3 menit · cancel, billing, manage plan · Diperbarui 21 Okt 2026

  • Managing Invoices and Payment Methods

    How to view, pay and download your invoices in your control panel at customer.guavahost.com, and how the card or PayPal saved for your renewals works.

    Baca 3 menit · invoices, payment-methods, billing · Diperbarui 24 Sep 2026

  • Which currency will I be charged in?

    How GuavaHost picks your currency, how to switch between our 19 currencies, and why an existing account always bills in its own currency.

    Baca 4 menit · currency, prices, billing · Diperbarui 5 Okt 2026

  • Meningkatkan paket kamu

    Apa yang kamu dapat dari sebuah upgrade, dan jaminan bahwa world dan file kamu tetap persis di tempatnya.

    Baca 2 menit · billing, upgrade, plan · Diperbarui 21 Okt 2026

  • Refer to earn: the GuavaHost affiliate program

    Join Refer to earn from your account, pick your own code, choose how 40% is split between your audience's discount and your commission, and get paid as account credit or by PayPal.

    Baca 6 menit · affiliate, referral, refer to earn · Diperbarui 3 Okt 2026

  • Pay with Apple Pay, Google Pay or Link at checkout

    New to GuavaHost? Fast checkout lets you pay for a server with Apple Pay, Google Pay or Link and skip the account form entirely.

    Baca 4 menit · apple pay, google pay, link · Diperbarui 23 Sep 2026

  • Using a promo code at checkout

    How to find the promo code field at checkout and what to do when a code will not apply.

    Baca 1 menit · billing, checkout, promo code · Diperbarui 18 Agu 2026

Tentang panduan ini

Semua hal tentang apa yang kamu bayar dan kapan. Perpanjangan dan invoice, kartu tersimpan dan PayPal, kode promo, mata uang yang ditagihkan ke kamu, mengubah paket atau RAM di tengah bulan, memindahkan server ke lokasi lain, dan membatalkan.

Perubahan paket dan perubahan RAM dihitung prorata, jadi kamu membayar selisihnya untuk waktu yang tersisa, bukan satu bulan penuh yang baru, dan tidak ada apa pun di server kamu yang tersentuh oleh keduanya. Kalau kamu sedang berpikir untuk membatalkan, panduan pengembalian dana membahas jaminan 48 jam dan panduan pembatalan membahas cara menyimpan world kamu setelahnya.