Facturación y cuenta

Ayuda con la facturación y la cuenta: renovaciones, facturas y métodos de pago, códigos promocionales, mejoras de plan, cambios de RAM, ubicaciones, cancelaciones y reembolsos.

• Can you pause a server instead of cancelling?

  There is no pause button that stops your billing, because a paused server still holds its memory and disk on a machine, but you do have three real options and a way to keep your world forever.

  6 min de lectura · billing, cancel, pause · Actualizada el 21 oct 2026

• Move a server to someone else's account

  A GuavaHost server belongs to the account that ordered it, so handing it to someone else means either a support assisted transfer or, more often, giving them their own login as a sub-user.

  6 min de lectura · billing, account, transfer · Actualizada el 21 oct 2026

• What happens if you miss a payment

  An unpaid GuavaHost invoice does not delete your server straight away: you get reminders first, then a suspension that pauses it with your files intact, and only much later a termination.

  5 min de lectura · billing, invoices, suspended · Actualizada el 21 oct 2026

• Tax and VAT on your GuavaHost invoice

  Whether tax is added to your GuavaHost invoice depends on the country on your account, and this guide shows you where to find it on an invoice and how to get a business tax number recorded.

  5 min de lectura · tax, vat, invoices · Actualizada el 21 oct 2026

• Getting a Refund Under the 48-Hour Guarantee

  GuavaHost backs every new server with a 48-hour money-back guarantee, so if it is not right for you within two days of ordering, you can ask for a full refund.

  2 min de lectura · refund, money-back, guarantee · Actualizada el 24 sept 2026

• Automatic renewal with a saved card or PayPal

  How GuavaHost saves the card or PayPal you pay with and charges renewal invoices automatically, and how to switch cards, pay by hand or stop renewals.

  4 min de lectura · auto-renew, renewal, saved card · Actualizada el 24 sept 2026

• Changing Your Server RAM Up or Down

  You can raise or lower your server's RAM at any time from your control panel at customer.guavahost.com, and GuavaHost prorates the change so you only pay for what you actually use.

  3 min de lectura · ram, upgrade, downgrade · Actualizada el 24 sept 2026

• Choosing a server location

  How to pick the best server region for your players so everyone gets the lowest ping.

  3 min de lectura · billing, checkout, server location · Actualizada el 24 sept 2026

• Express checkout when you already have an account

  Used Apple Pay, Google Pay or Link with an email that already has a GuavaHost account? Sign in when asked and the new server joins your account.

  4 min de lectura · fast checkout, apple pay, google pay · Actualizada el 1 oct 2026

• Cómo funcionan la facturación y las renovaciones en GuavaHost

  Tu servidor de GuavaHost funciona con una suscripción recurrente, y todo lo relacionado con ella, tus facturas, tu fecha de renovación y la renovación automática, está en tu panel de control en customer.guavahost.com.

  3 min de lectura · billing, renewals, invoices · Actualizada el 21 oct 2026

• Cómo cancelar un servidor

  Puedes cancelar un servidor de GuavaHost tú mismo desde tu panel de control en customer.guavahost.com, y eliges si se detiene ahora mismo o al final del periodo que ya has pagado.

  3 min de lectura · cancel, billing, manage plan · Actualizada el 21 oct 2026

• Managing Invoices and Payment Methods

  How to view, pay and download your invoices in your control panel at customer.guavahost.com, and how the card or PayPal saved for your renewals works.

  3 min de lectura · invoices, payment-methods, billing · Actualizada el 24 sept 2026

• Which currency will I be charged in?

  How GuavaHost picks your currency, how to switch between our 19 currencies, and why an existing account always bills in its own currency.

  4 min de lectura · currency, prices, billing · Actualizada el 5 oct 2026

• Mejora tu plan

  Qué te da una mejora de plan y la tranquilidad de que tus mundos y tus archivos se quedan exactamente donde están.

  2 min de lectura · billing, upgrade, plan · Actualizada el 21 oct 2026

• Refer to earn: the GuavaHost affiliate program

  Join Refer to earn from your account, pick your own code, choose how 40% is split between your audience's discount and your commission, and get paid as account credit or by PayPal.

  6 min de lectura · affiliate, referral, refer to earn · Actualizada el 3 oct 2026

• Pay with Apple Pay, Google Pay or Link at checkout

  New to GuavaHost? Fast checkout lets you pay for a server with Apple Pay, Google Pay or Link and skip the account form entirely.

  4 min de lectura · apple pay, google pay, link · Actualizada el 23 sept 2026

• Using a promo code at checkout

  How to find the promo code field at checkout and what to do when a code will not apply.

  1 min de lectura · billing, checkout, promo code · Actualizada el 18 ago 2026

Sobre estas guías

Todo sobre lo que pagas y cuándo. Renovaciones y facturas, tarjetas guardadas y PayPal, códigos promocionales, la moneda en la que se te cobra, cambiar de plan o de RAM a mitad de mes, mover tu servidor a otra ubicación y cancelar.

Los cambios de plan y de RAM se prorratean, así que pagas la diferencia por el tiempo que queda en lugar de un mes entero, y ninguno de los dos toca nada de tu servidor. Si estás pensando en cancelar, la guía de reembolsos cubre la garantía de 48 horas y la de cancelación explica cómo conservar tu mundo después.